Privacy Policy

1. Introduction

Welcome to Xpress Mold Testing LLC (“Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xpressmoldtesting.com or engage our testing services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you contact us, schedule testing, or submit forms, we collect:

Full name, phone number, and email address
Property address and project details
Payment information (if applicable)
Any information voluntarily submitted in forms or messages

B. Automatically Collected Information

When you visit our website, we automatically collect:

IP address, browser type, device information, and operating system
Pages visited, time spent, and referring URLs
Cookies and tracking technologies (for analytics and site performance)

We use Google Analytics and similar tools to understand website usage trends.

3. How We Use Your Information

We use the information we collect for:

Providing, scheduling, and managing testing services
Communicating with you about your requests, reports, or results
Processing payments and generating invoices
Sending important updates, reminders, or safety information
Improving our website, services, and client experience
Maintaining internal records and regulatory compliance

We do not sell, rent, or lease your personal information to third parties.

4. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Union, we process your information under one or more of the following legal bases:

Your consent
Performance of a contract with you
Compliance with a legal obligation
Legitimate business interests

5. Sharing and Disclosure of Information

We may share your data only in the following cases:

Service Providers: With trusted third parties (e.g., accredited laboratories, payment processors, hosting providers) who assist in operating our business under strict confidentiality agreements.
Legal Compliance: If required by law, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred accordingly.

We do not share personal data for marketing or advertising without consent.

6. Data Retention

We retain personal data only as long as necessary to:

Fulfill testing or service obligations
Maintain accurate business and financial records
Comply with legal or regulatory requirements

When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We use industry-standard security measures to protect your personal data, including:

Encrypted data transmission (HTTPS)
Secure storage and limited employee access
Regular system monitoring and updates

However, no online system is completely secure. By using our services, you acknowledge this inherent risk.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data we hold.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your data, subject to record-keeping obligations.
Opt-Out: Unsubscribe from marketing or non-essential communications.

To exercise these rights, contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies to improve your experience. You may configure your browser to block cookies, but some features may not function properly.

Types of cookies used:

Essential cookies (site functionality)
Performance cookies (analytics)
Preference cookies (saved settings)

10. Third-Party Links

Our website may contain links to external sites (e.g., labs, affiliates, or partners). We are not responsible for the content or privacy practices of those websites.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

12. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with the updated “Last Updated” date. Continued use of our site constitutes acceptance of changes.

13. Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

Xpress Mold Testing LLC
Fort Wayne, Indiana
(260) 404-1551
XpressMoldTesting@gmail.com
xpressmoldtesting.com

14. Additional Disclosures (U.S. State-Specific Laws)

If you are a resident of California, Virginia, Colorado, or other U.S. states with privacy laws, you have additional rights under applicable legislation (e.g., CCPA/CPRA).
You may request to know what personal data we collect, request deletion, or opt out of data sharing by contacting us directly.